Delivery
Carefully packed. Thoughtfully delivered.
Every order is carefully prepared by hand before beginning its journey to you.
Whether you're treating yourself or sending a thoughtful gift to someone special, we'll do everything we can to ensure it arrives safely and beautifully presented.
Processing Times
We aim to dispatch all Ready to Ship orders within 1–3 working days.
Made to Order items typically require 15–25 working days, with selected pieces taking approximately 4–8 weeks. The applicable timeframe is always shown on the individual product page.
Orders are processed Monday to Friday, excluding UK public holidays.
For more detail, please see our Ready to Ship & Made to Order guide.
UK Delivery
- Standard UK Delivery — estimated 2–3 working days after dispatch
- Express UK Delivery — estimated 1–2 working days after dispatch
- FREE UK Standard Delivery on orders over £29
Delivery options, charges and estimated arrival times are shown at checkout.
Once your parcel has been dispatched, you'll receive a confirmation email with tracking details where available.
We also ship to selected international destinations. Available services, delivery estimates and charges are calculated at checkout.
Sustainable Packaging
Every parcel is wrapped with care using recyclable, biodegradable and responsibly sourced packaging materials wherever possible.
Our packaging may include kraft paper, paper-based tape, recyclable cardboard boxes and biodegradable mailing bags, helping to reduce waste while ensuring your order arrives safely.
Sending a Gift?
Many of our customers choose to send gifts directly to friends and family.
You can also add one of our handwritten greeting cards for £2.90 through The Little Card Project, making your gift even more personal.
Need Help?
If you have any questions about your order or delivery, we'd be delighted to help.
Please get in touch through our Contact Us page and we'll get back to you as soon as we can.